The Howard Webb Agency has been writing Progressive insurance for over twenty years. Since its start in 1937, Progressive has continued to lead the way in innovations in coverage and claim service. They introduced the industry’s first drive through claim service in 1937.

In 2004 Progressive was the first auto insurance group to introduce a concierge level of claims service, which oversees all elements of the claims/repair process on behalf of drivers involved in accidents. This resulted in reducing the time customers spend managing their repairs from about four days to 15 minutes.

Progressive was the first insurance company to offer Pet Injury coverage in 2007. This meant that your policy covers dogs and cats if they're hurt when you're in a car accident.

Claims
If you're a policyholder with a burning question about your claim at 2 a.m., log in to the online service site at any time to check the status of your claim, view claim payment history and damage estimates, and e-mail your claims representative.
http://www.progressive.com/claims/claims-login.aspx 

We’d love to give you a quote on coverage from Progressive!